Whistleblowing

Report a Concern, in Confidence

Report misconduct or unethical behavior confidentially to help TradeMark Africa uphold integrity and transparency.

Our Commitment

Speak up, safely and without fear

TradeMark Africa (TMA) has zero tolerance to fraud, corruption and misconduct (including harassment) and has developed a fraud prevention policy to support an environment free from fraud, corruption and harassment.

TMA has engaged KPMG to provide secure, confidential and independent whistleblowing channels for reporting any suspicion of irregularity involving TradeMark Africa (TMA) resources or employees. These channels are available 24/7.

This allows employees, implementing partners, suppliers and members of the public to anonymously report any unethical practices, including fraud, corruption, and misconduct. TMA commits to protect the identity of whistleblowers.

Whistleblower contacts

A whistleblower can report fraud, corruption, or misconduct using any of the following secure channels:

Telephone

Kenya	0800 722 770 (toll-free), +27 12 567 8381
Uganda	+27 12 567 8383
Tanzania	+27 12 567 8440
Rwanda, Burundi, DRC	+27 12 567 8432
Côte d’Ivoire, Benin, and Togo	+27 12 543 5452
Ethiopia, Somaliland	+27 12 567 8433
Djibouti, Ghana, Zambia, Malawi, Mozambique, Nigeria and South Sudan	+27 12 567 8455

Email

hotline@kpmg.co.za

Web portal

thornhill.co.za/kpmgfaircallreport

Independent channels run by KPMG, available 24/7. Reports can be made anonymously.

Protection and escalation

Your protection

Any person who makes a report of reasonably held suspicions of wrongdoing (whether through the whistleblower line or otherwise) shall not be disadvantaged in any way by TMA, including suffering any punishment, penalty, or retaliation, as a result of making the report.

Escalation

If a whistleblower is concerned about the adequacy of TMA’s response to their report, they may also submit their concerns through the whistleblowing mechanisms of any of TMA’s donors, the contact details of which can be found on their respective official websites.

USAID-funded projects

For all USAID funded projects, reports may be made directly to the USAID office of Inspector General: P.O Box 657 Washington DC 20044-0657. Phone: 1-800-230-6539 or 202-712-1023. Email: ig.hotline@usaid.gov

Our Funding Partners